《Starbucks》星巴克主要的應用程式是其官方的星巴克App,是一個整合了多種功能的服務平台,旨在提升顧客的咖啡體驗和便利性。以下是星巴克App的主要功能和特點:
功能與特質:
線上點單與取餐:「啡快」服務讓用戶在線上下單,到店快速取餐,節省等待時間。
專星送:提供咖啡和美食的外帶服務,使用者可以享受在家或辦公室的星巴克體驗。
咖啡生活館:用戶可以在線上購買星巴克的周邊商品,如精美咖啡杯和其他星杯產品。
電子星禮卡與優惠:支持購買和贈送電子星禮卡,以及購買優惠券包,為後續消費提供折扣。
多人團餐:方便用戶為會議或聚會一次訂購多份咖啡和食物。
星會員系統:透過消費累積星星,解鎖不同會員等級,享受更多專屬福利。
星動市集:使用星星兌換星巴克的專屬週邊商品。
個人化體驗:如「送心意」功能,允許使用者客製化祝福,將咖啡作為禮物送給他人。
數位創新:持續升級,加強服務確定性,提升使用者體驗,與顧客建立更緊密的數位連結。
星巴克App是一個專注於提升顧客體驗的實用工具,而非遊戲。它透過數位化服務,使顧客能夠更方便地享受星巴克的產品和服務,同時也融入了獎勵機制和個人化服務,以增強顧客忠誠度和互動體驗。
Can't show my balance right, I mean, this app records the history that I spend money, but my balance it shows me just changes days and days. And I don't know why my credit card can't charge my Starbucks card by using this app. The order function doesn't work. And it can't locate me into my closest store. Even it locates me in the map, but it didn't show the store and that time I was sitting in a Starbucks. I mean, as a official service app. How can it be worse?
I Cannot sign up. I tried lots of times, but it still cannot work. App said that the system occurred error, and make me try again. Could you fix it ASAP?
Cannot join in! I'm in Canada but the APP only work in the US
After I updated to 9.0. I can't use this app anymore.
I just can't sign in cuz there's always a system error please fix it🙃
Won't let me create an account. Every time I try to make an account it keeps telling me there are system errors. I made an account through their website, but neither the website nor the app will let me verify my account. Just tells me to try again later, but never working. Waste of time.